Episode 194

194. Effective Real-Time Performance Management with Alan Paulin

Today I welcome Alan Paulin, the brilliant CEO of Flint, to talk all things feedback, team management, and performance reviews. We start by tackling the big one: why are annual reviews such a pain? Alan’s got some strong opinions on this and shares why moving away from that outdated system can help teams hit their goals in a more aligned and efficient way.

We also dig deep into tools and techniques for giving effective feedback—no more guessing games! Alan shares some great tips on how leaders can set clear expectations and create a culture where positive feedback flows regularly. Of course, giving regular feedback has its challenges, and Alan doesn’t shy away from talking about the real obstacles managers face when trying to make this happen.

But here’s where Flint comes in as the game changer. Alan explains how Flint provides a continuous feedback loop, giving teams and leaders a tool to stay on top of performance without the dread of annual reviews. And, we also dive into a fascinating discussion on why separating performance from compensation could revolutionize the way businesses operate. Finally, Alan wraps things up with some actionable advice for all the small business owners out there looking to strengthen their leadership to build teams that thrive.

What you'll hear in this episode:

[2:10] The Problem with Annual Reviews

[5:20] Challenges in Setting Expectations

[6:35] Importance of Ownership and Behaviors

[14:00] Challenges in Providing Regular Feedback

[19:45] Flint: A Solution for Continuous Feedback

[22:05] Decoupling Performance and Compensation

[25:40] Advice for Small Business Owners

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