Episode 188

188. Effective Time and Team Management for Service Based Businesses with Jordan Schanda King

I'm excited to bring you an inspiring conversation with Jordan Schanda King, a master of team operations. Jordan’s journey from a solo entrepreneur to building a successful team is nothing short of remarkable. She opens up about the six core areas crucial for business success, emphasizing the vital role of the business owner in driving growth and efficiency.

We dive deep into the importance of systems and accountability, where Jordan sheds light on how having solid systems in place can propel your business forward. She walks us through the iterative process of team management and the critical need for Standard Operating Procedures.


Jordan also tackles common pitfalls with Virtual Assistants and clarifies the differences between hiring specialists versus generalists. She stresses the importance of tracking time and proper delegation to maximize efficiency. We discuss the delicate balance between capacity and growth, with Jordan offering her expert advice on managing these aspects seamlessly.


What you'll hear in this episode:

[1:45] Introducing Jordan Schanda King.

[2:30] The importance of team operations.

[3:50] Jordan's journey from solo to team.

[7:15] Six core areas for business success.

[7:55] The role of the business owner.

[9:45] Systems and accountability.

[14:40] The iterative process of team management.

[16:50] Standard Operating Procedures (SOPs).

[19:00] Creating a baseline SOP.

[19:20] Common mistakes with VAs.

[21:05] Specialists vs. Generalists.

[23:25] Tracking time and delegation.

[26:45] Balancing capacity and growth.

[30:55] Empowering women-owned businesses.

[34:55] Conclusion and resources.


Listen to Similar Episodes:

124. Financial Planning and Scaling Your Team Within Your Trades Business with CFO, Lauren Furtado

126. Intentionally Crafting Your Team Operations with Lia Garvin

153. Small Business Strategies to Chart Your Path to Growth


* Connect with Jordan Schanda King on LinkedIn https://www.linkedin.com/in/jordan-schanda-king/

* To learn more, check out her website: https://www.easyscaling.com


* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

About the Podcast

Show artwork for World's Greatest Boss
World's Greatest Boss

Listen for free

About your host

Profile picture for Jackie Koch

Jackie Koch

Hey, I’m Jackie Koch. I have over 15 years of experience prospecting talent and building teams for Fortune 500 companies, startups and small businesses in all types of industries.  Technically, I have an MBA from Concordia University, although I’d argue I learned more about growing and scaling a modern business over the last 5 years in the LA tech start up scene. There I built out recruiting and People Operations teams for high growth tech start ups. I love entrepreneurs and being one at heart, I started my own business during the pandemic. I’m the founder and CEO of People Principles where I help founders scale through fractional recruiting and people operations services.