Episode 56

KPIs to Track the HR Side of Your Business

What are the essential metrics you need to track to measure the effectiveness of the HR side of your business? As a new boss or entrepreneur, it can be overwhelming to know where to start, but these can help you stay on track and ensure your business is successful.

Do you want to know how to evaluate the effectiveness of your hiring process? Do you want to create a positive work environment for your team and improve employee retention rates? Are you interested in learning how to maintain a positive brand reputation? Then this is for you.

By tracking the metrics I'm discussing, you can make informed decisions about your HR practices and create a more productive and positive workplace. Additionally, we'll cover the importance of being transparent about compensation from the beginning of the hiring process, which can impact overall employee satisfaction and retention rates.


As a boss, it's essential to stay ahead of the curve and continuously evaluate your business's performance. After tuning in, you'll gain valuable insights and tips on how to do just that.


What you'll hear in this episode:

[4:30] Employee retention: how long do employees stay at your business?

[8:45] Employee turnover: how many employees have gone over a period of time. Tracking it overall and by department as you grow.

[13:15] Employee engagement and happiness, my best tips!

[19:30] Brand reputation: how do you measure it?

[24:00] Hiring metrics: when you should utilize them and why.


Listen to Similar Episodes:

Human Resources Tools to Help You Successfully Run Your Business

Employee Satisfaction - Simple and Easy Way to Track Your Team's Happiness at Work

Diversity and Inclusion - Best Practices for Small Businesses


* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

About the Podcast

Show artwork for World's Greatest Boss
World's Greatest Boss

Listen for free

About your host

Profile picture for Jackie Koch

Jackie Koch

Hey, I’m Jackie Koch. I have over 15 years of experience prospecting talent and building teams for Fortune 500 companies, startups and small businesses in all types of industries.  Technically, I have an MBA from Concordia University, although I’d argue I learned more about growing and scaling a modern business over the last 5 years in the LA tech start up scene. There I built out recruiting and People Operations teams for high growth tech start ups. I love entrepreneurs and being one at heart, I started my own business during the pandemic. I’m the founder and CEO of People Principles where I help founders scale through fractional recruiting and people operations services.