Episode 216

216. Turning Field Leaders into People Leaders

Most business owners think hiring the right people is the key to success. But even the best team members will fail or leave under bad leadership. In this episode, we’re tackling the crucial yet often overlooked challenge: how to turn field leaders into strong people leaders.

My guest, Ryan Englin, has spent years helping business owners in the trades and service industries build teams that don’t just show up for a paycheck but actually want to be there. We discuss why so many leaders struggle to connect with their employees, how to shift from just being a boss to becoming a leader people want to follow, and the small but powerful changes that can transform your company culture.

If you’ve ever felt frustrated that your team isn’t meeting expectations, this episode is for you. Ryan and I unpack the leadership skills that truly matter, why communication is the #1 skill every field leader needs, and how you can start seeing changes in just 30 days.

What You’ll Learn in This Episode:

[2:20] Why business owners in the trades struggle with leadership

[4:06] The #1 misconception about hiring and retention

[5:02] What makes a great field leader?

[7:07] Why empathy and emotional intelligence matter—even in blue-collar industries

[9:35] The most important leadership skill you need to develop

[14:15] How to communicate expectations clearly (and what happens when you don’t)

[17:42] The step-by-step framework Ryan uses to transform company culture

[19:06] How long it takes to see real change in your business

[22:23] Ryan’s book: Hire Better People Faster (how to get a free copy!)

[22:58] Where to find Ryan’s podcast, Titans of the Trades

Resources & Links Mentioned:

📖 Get a FREE copy of Ryan’s book Hire Better People Faster – just cover shipping & handling corematters.com/freebook

🎙️ Listen to Ryan’s Podcast: Titans of the Trades Titans of the Trades

💻 Learn more about Ryan and Core Matters corematters.com

📍 Follow Ryan on LinkedIn for more insights LinkedIn: Ryan Englin

About the Podcast

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World's Greatest Boss

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About your host

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Jackie Koch

Hey, I’m Jackie Koch. I have over 15 years of experience prospecting talent and building teams for Fortune 500 companies, startups and small businesses in all types of industries.  Technically, I have an MBA from Concordia University, although I’d argue I learned more about growing and scaling a modern business over the last 5 years in the LA tech start up scene. There I built out recruiting and People Operations teams for high growth tech start ups. I love entrepreneurs and being one at heart, I started my own business during the pandemic. I’m the founder and CEO of People Principles where I help founders scale through fractional recruiting and people operations services.