Episode 66

Emotional Intelligence 101: How to Improve Your Skills as a Leader

Emotional intelligence is the secret weapon of the most successful entrepreneurs. It's the ability to recognize and regulate your emotions and those of others effectively and it can help you take your business to the next level! By developing emotional intelligence, you can improve your decision-making abilities, build strong relationships with customers and colleagues, and create a positive work culture that attracts AND retains top talent.

Having low emotional intelligence can harm your business in many ways, from decreased productivity and high turnover rates to poor customer service. So, it's vital to practice mindfulness and empathy and seek feedback to improve your emotional intelligence to help your business thrive.


As a new boss, you'll need to manage your own emotions and those of your team. By developing a work culture that values emotional intelligence, you can create a team that is motivated, engaged, and productive. Encourage open communication, promote collaboration, and give your team time to reflect on situations to foster a positive and inclusive work environment.


What you'll hear in this episode:

[2:15] What is emotional intelligence?

[6:35] Being an effective leader requires more than technical knowledge 

[9:30] Strategies to develop emotional intelligence 

[14:05] Strategies to cultivate an emotionally intelligent culture


Listen to Similar Episodes:

Goal Setting to Help Your Team Succeed with Kate Erickson

Developing a Leadership Mindset with Zach Arend

Implementing the Enneagram into Your Culture with Tracy O'Malley


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

About the Podcast

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About your host

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Jackie Koch

Hey, I’m Jackie Koch. I have over 15 years of experience prospecting talent and building teams for Fortune 500 companies, startups and small businesses in all types of industries.  Technically, I have an MBA from Concordia University, although I’d argue I learned more about growing and scaling a modern business over the last 5 years in the LA tech start up scene. There I built out recruiting and People Operations teams for high growth tech start ups. I love entrepreneurs and being one at heart, I started my own business during the pandemic. I’m the founder and CEO of People Principles where I help founders scale through fractional recruiting and people operations services.